Refund policy

At BEEB Natural Skincare, every balm is lovingly handmade fresh to order using pure and natural ingredients. Because of the handmade nature of our products and their 6 month shelf life, we are unable to accept returns or exchanges for change of mind.

However, your happiness matters deeply to us.
If your order arrives damaged, or if you believe there is an issue with your product, please get in touch with us within 7 days of receiving your order. We’ll do everything we can to make it right - whether that means offering a replacement or another suitable solution.

To report an issue, please email us at beebnaturalskincare@outlook.com with your order number, a description of the problem, and a photo if possible.

Thank you for supporting Beeb Natural Skincare. 
We’re so grateful we get to hand-make you clean skincare that actually cares